Phoebe Party Package

Security prices vary with merchandise total. Full amount of product will be charged for damages of products. Full payment must be cleared 7 days before your event. Chair and all equipment must be in same condition, decorations and props are part of condition. No rentals will be made without valid credit card for security purposes. Items not available for pick up and are not returned are considered stolen and will be reported to authorities for recovery purposes. All customers have 10 minutes grace period once drivers arrive for delivery and or set up. If no one is available to open venue, driver and or decor staff will have to leave, Please make sure some is available for delivery time you selected. You will be charged another delivery fee if we have to return. Once driver arrives for pick up you must surrender rentals. If driver has to wait to open gifts and or take additional pictures, you will be charged $25.00 per 15 minutes deducted from your security deposit. If you rent seating for your event and it cannot fit through doors we are not responsible. Furniture cannot be shoved through windows or turned upside down to fit in venue. No exceptions. Reservations fees are Not Refundable or Transferrable if cancelled. Security deposits will be done automatically if number is recorded. Customers who do not wish to have there credit card numbers recorded must come to store within in 30 days to receive refund. Book accordingly-refunds will not be issued for Co-Vid related scenarios. We have the right to refuse deliveries that are not confirmed. Items picked up from store must be loaded by customer.